Consultation & Specialized Training

Trauma-Informed Consultation for Organizations

At Routes to Resilience Counselling & Consulting, we support workplaces, community agencies, and leaders in creating environments where people feel safe, understood, and able to thrive. Our consultation services blend clinical expertise, trauma-informed frameworks, and real-world organizational experience to help you build resilient teams and sustainable systems.

Whether you’re navigating a complex client situation, redesigning programs, or enhancing staff wellbeing, we provide practical, compassionate guidance tailored to your context.

A woman standing in front of a whiteboard giving a presentation to a group of people seated around a table.

We Support Organizations With:

  • Trauma-informed program design and implementation

  • Improving intake, triage, and service pathways

  • Case consultation for complex situations

  • Strengthening staff confidence with neurodivergent and 2SLGBTQ clients

  • Supporting first responders and high-stress workplaces

  • Reducing burnout and fostering resilience

  • Policy review through a trauma- and equity-informed lens

  • Team coaching and reflective practice groups

Our Approach

We believe that organizations function best when staff feel supported, clients feel truly seen, and systems are designed with humanity at the core. Our consulting integrates:

  • Polyvagal and somatic frameworks

  • Trauma-informed practices

  • Evidence-based modalities (CBT, ACT, DBT skills, Narrative, MBSR)

  • Inclusive and neurodiversity-affirming principles

Every recommendation is actionable, customized, and designed to enhance long-term resilience—not just short-term fixes.

Specialized Training for Teams & Leaders

We provide interactive, engaging, and practical training sessions that empower your team to confidently support the people they serve. All trainings can be adapted for frontline staff, leadership, and multidisciplinary teams.

Popular Training Topics

1. Trauma-Informed Management & Leadership

Learn how to lead with clarity, compassion, and structure—especially during conflict, change, or high stress. This training includes:

  • Understanding trauma responses in staff

  • Communication that reduces escalation

  • Managing burnout and compassion fatigue

  • Individualized support plans for employees

  • Strengthening trust, boundaries, and accountability

2. Working Effectively With Neurodivergent Clients

For mental health, education, healthcare, and community-service teams. Topics include:

  • Neurodiversity-affirming best practices

  • Reducing masking pressures

  • Sensory-aware environments

  • Collaborative communication strategies

  • Supporting executive functioning without shame

3. Supporting Clients With Confidence

A trauma-informed, identity-affirming training designed to increase safety and reduce harm:

  • Inclusive language that lands well

  • Navigating mistakes with repair

  • Understanding minority stress and resilience

  • Creating affirming policies and processes

4. Trauma-Informed Client Communication

Practical skills for intake staff, case managers, and frontline workers:

  • Grounding language that de-escalates

  • Structuring conversations for emotional safety

  • Setting boundaries with warmth

  • Handling high emotions with steadiness

Training Format Options

We offer flexible delivery to meet your organization’s needs:

  • Lunch & Learns (1 hour)

  • Half-day or Full-day workshops

  • Multi-week training series

  • Virtual or in-person sessions (Ontario)

  • Custom-built programs for specific teams or populations

All trainings include slides, handouts, practical tools, and optional follow-up consultation.

Who We Work With

  • Mental health organizations

  • Social service agencies

  • Community groups

  • Health clinics

  • Schools and postsecondary institutions

  • First responder organizations

  • Nonprofits and advocacy groups

  • Corporate teams seeking trauma-informed practices

Why Organizations Choose Us

  • Over a decade of clinical experience

  • Advanced training in trauma, neurodivergence, and 2SLGBTQ care

  • A warm, grounded approach that balances compassion and practicality

  • Deep understanding of service navigation, intake, and programming systems

  • Tailored recommendations—not generic manuals

Our goal is simple: to support your team in becoming more confident, compassionate, and effective.

Book a Consultation or Training

If your organization wants to become more trauma-informed, more inclusive, and better equipped to support your community, we would love to collaborate.

Contact Us